Privacy Policy

JSB Electric
Effective date: 21 July 2026  |  Last updated: 21 July 2026

This Privacy Policy explains how JSB Electric ("we", "us", "our") collects, uses, shares and protects personal data when you use the JSB Electric mobile application (the "App") and related services.

We are the Data Fiduciary for the personal data described here. By using the App you acknowledge this Policy. Where the law requires your consent, we ask for it separately and you may withdraw it at any time (see Section 9).

1. Personal data we collect

1.1 Data you give us directly

DataWhen it is collectedWhy
Name, email address, phone number, passwordWhen you register an accountTo create and secure your account
Profile photographIf you choose to upload oneTo display your profile
Google or Facebook account identifier, name and emailIf you sign in using Google or FacebookTo create or sign you into your account
Ratings, written reviews, and content reportsWhen you submit themTo publish reviews and act on reports
Payment card number, expiry date and CVVOnly if you pay by card through the Paystack optionPassed directly to the payment processor to authorise the transaction. See Section 4.

1.2 Data collected automatically

DataWhy
Device identifiers, device model, operating system version, App versionDiagnostics, compatibility and fraud prevention
Advertising ID (Google Advertising ID)To serve and measure advertising. See Section 5.
IP address and general network/connection statusSecurity, approximate region, and delivering content
Approximate location derived from IP address or device location servicesRegional content and advertising relevance
Push notification tokenTo deliver notifications you have opted into
In-App activity: titles viewed, reading progress, favourites, downloads and searchesTo sync your library and reading position, and to recommend content
Crash and performance diagnosticsTo find and fix faults
Installed applications. The App does not collect, read or transmit the list of other applications installed on your device.

1.3 Data stored only on your device

Books you download, your reading position and your downloaded-title list are stored in the App's private storage on your device. This data is not readable by other apps. Uninstalling the App deletes it.

2. How we use your data

We do not sell your personal data.

Under the Digital Personal Data Protection Act, 2023 ("DPDP Act") we process your personal data on the basis of the consent you give when you create an account, enable notifications or agree to personalised advertising, and for certain legitimate uses permitted by the Act such as complying with law and preventing fraud. Where processing rests on consent, you may withdraw that consent at any time; withdrawal does not affect processing already carried out.

4. Payments

Payments are handled by third-party payment processors. Depending on the method you choose, your payment data is transmitted to one of:

We do not store your full card number or CVV on our servers. Where a card is entered inside the App, the details are passed to the processor to authorise the transaction. Each processor handles your data under its own privacy policy, and we recommend you read the policy of the processor you use.

We retain a transaction record containing your user identifier, email address, the plan purchased, the amount, the processor used and the processor's transaction reference.

5. Advertising

The App displays advertising. Our advertising partners may collect your Advertising ID, approximate location, device information and interaction data to select and measure ads. These partners are:

You can limit ad personalisation at any time in your device settings under Settings → Privacy → Ads, where you may reset or delete your Advertising ID. If you are in a region that requires it, we ask for your consent before serving personalised ads and you can change that choice in the App's settings.

6. Analytics and notifications

You can turn notifications off at any time in the App's settings or in your device's notification settings for the App.

7. When we share data

We share personal data only with:

Some of these providers are located outside India. Where personal data is transferred abroad, we do so in accordance with the DPDP Act and any restrictions notified by the Central Government.

8. Device permissions we request

PermissionWhy we ask
Internet and network stateTo load content and check connectivity
Storage / media accessTo save downloaded titles and to let you select a profile photograph
NotificationsTo send you notifications you have opted into

You may decline or later revoke any permission in your device settings. Some features will not work without the relevant permission.

9. Your rights

As a Data Principal under the DPDP Act you have the right to:

To exercise any of these rights, contact us at [email protected]. We respond within 30 days.

Deleting your account

You can ask us to delete your account and the personal data associated with it at any time by emailing [email protected] from the email address registered to your account, with the subject line "Delete my account". We complete verified deletion requests within 30 days and confirm by email once it is done.

When we delete your account we erase your profile data, reviews and reading history. We may retain a minimal transaction record where tax or accounting law requires it, and anonymised statistics that cannot identify you.

10. How long we keep data

We keep your account data for as long as your account is active. If you delete your account, or if your account remains inactive for 24 months, we erase or anonymise your personal data, except where we must retain it to comply with a legal obligation or to establish or defend a legal claim.

11. Children

The App is not directed at children. Under the DPDP Act, we do not knowingly process the personal data of anyone under 18 years of age without the verifiable consent of a parent or lawful guardian, and we do not carry out tracking, behavioural monitoring or targeted advertising directed at children. If you believe a child has provided us with personal data, contact [email protected] and we will delete it.

12. Security

We take reasonable security safeguards to protect personal data against unauthorised access, disclosure, alteration and loss. These include access controls on our systems, storing account passwords in hashed form rather than as readable text, and restricting staff access to personal data to those who need it for their role.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a personal data breach occurs, we will notify the Data Protection Board of India and affected users as required by the DPDP Act.

13. Changes to this Policy

We may update this Policy from time to time. We will post the revised version at this URL and update the "Last updated" date. Where changes are significant, we will give you notice in the App and, where the law requires, ask for your consent again.

14. Contact us and grievance redressal

For any question about this Policy or about how we handle your personal data:

JSB Electric
East Champaran, Motihari, Bihar 845401, India
Email: [email protected]

Grievance Officer (as required under the DPDP Act and the Information Technology Act, 2000):

Rohan Kumar
JSB Electric
East Champaran, Motihari, Bihar 845401, India
Email: [email protected]

If your grievance is not resolved to your satisfaction, you may complain to the Data Protection Board of India.